Placing a loved one in a nursing home or assisted living facility is an act of trust. Families expect residents to be treated with dignity, properly cared for, and protected from harm. When that trust is broken through elder abuse or neglect, the consequences can be devastating for both the individual and their family.
Galine, Frye, Fitting, & Frangos is a San Mateo County law firm representing abuse victims and families whose loved ones have suffered injuries, illness, or wrongful death in nursing homes and other long-term care living facilities. Nursing home abuse and neglect are not inevitable parts of aging, and they are never acceptable. When vulnerable victims are harmed, accountability and justice matter.
If you suspect elder abuse, neglect, or abuse of a dependent adult, or if a family member has died under suspicious circumstances in a care facility, our San Mateo nursing home abuse attorneys encourage you to reach out. We offer free consultations and take the time to explain your legal options clearly and honestly.
Choose Compassion Advocates at Galine, Frye, Fitting, & Frangos

Nursing home injury and elder abuse cases are different from other accident-related claims. They often involve vulnerable residents, extensive medical records, incident reports, and facilities that deny responsibility or shift blame. At Galine, Frye, Fitting, & Frangos, our legal team understands what is at stake when abuse victims are harmed in long-term care settings.
Our nursing home abuse attorneys approach these complex cases with urgency, compassion, and a firm commitment to pursuing justice for injured victims and their families.
Decades of Experience Holding Care Facilities Accountable
Our firm brings decades of combined experience handling elder abuse and dependent adult cases throughout San Mateo County and surrounding areas. We have represented clients in cases involving bed sores, malnutrition, dehydration, medication errors, sexual abuse, financial exploitation, and other many forms of abuse and neglect.
This experience allows us to recognize warning signs quickly, investigate thoroughly, and challenge nursing homes, assisted living facilities, and insurance companies that attempt to avoid responsibility. Our founding partners have helped clients recover due compensation in complex elder abuse and wrongful death cases.
A Personal, Hands-On Approach for Families

Families often come to our law office feeling overwhelmed, angry, or uncertain about what to do next. We listen carefully, explain the legal process in plain language, and remain accessible throughout the case. When a loved one cannot travel due to injury or health limitations, we make arrangements to meet families where it is most convenient.
We understand that elder abuse affects not only the victim, but also other family members who must make difficult decisions while coping with emotional distress.
Nursing Home Abuse and Neglect in San Mateo
Nursing home injuries are often preventable. California law, including California’s elder abuse and dependent adult statutes, requires nursing homes and assisted living facilities to meet strict standards related to staffing, supervision, hygiene, nutrition, and medical care. When facilities fail to meet these obligations, residents are placed at serious risk.
Abuse and neglect often occur quietly, especially when residents cannot communicate due to cognitive decline or illness. In many cases, families are the first to suspect neglect after noticing unexplained bruises, sudden health declines, or changes in behavior. Abuse may involve intentional misconduct, while neglect often stems from understaffing, poor training, or lack of oversight. Both can lead to severe injury or death.
Common Warning Signs of Nursing Home Injuries
Families should remain alert to signs that may indicate abuse or neglect, including:
- Unexplained bruises or fractures
- Bed sores or untreated infections
- Sudden weight loss, dehydration, or malnutrition
- Frequent hospitalizations or emergency transfers
- Changes in mood, withdrawal, or fear around staff
When these warning signs appear, it is essential to act promptly. Delays may allow conditions to worsen and make it harder to protect the victim.
Types of Injuries Seen in Nursing Home Cases
Nursing home residents are particularly vulnerable due to age, medical conditions, and mobility limitations. When care standards are ignored, injuries can be severe and life-altering.
Common injuries include pressure ulcers, head injuries from falls, infections caused by unsanitary conditions, medication-related complications, and injuries resulting from physical or sexual abuse. In the most serious cases, neglect or abuse leads to wrongful death.
These cases are not comparable to car accidents or motorcycle accidents. They involve systemic failures and require focused legal investigation.
How Nursing Home Neglect Happens
Neglect often occurs when facilities prioritize profits over resident safety. Understaffing, inadequate training, and poor supervision are frequent contributors. These failures are not unavoidable accidents; they are choices made by facility operators and management.
Failure to monitor residents, respond to medical needs, or maintain safe conditions can result in preventable injuries. These failures may support claims for compensatory damages and, in severe cases, punitive damages under California law.
Who May Be Responsible for Nursing Home Injuries

Liability in nursing home injury cases often goes beyond the individual caregiver involved in a specific incident. While aides or nurses may be directly connected to what occurred, many injuries stem from broader failures within the facility’s operation, supervision, or management.
Facility-Level Responsibility
Nursing homes themselves may be legally responsible when injuries result from unsafe conditions or systemic problems. This can include situations where the facility operates with insufficient staff, fails to enforce care plans, or allows unsafe practices to continue unchecked.
Examples of facility-level failures include:
- inadequate staffing ratios (regulated under Title 22 of the California Code of Regulations) that prevent proper monitoring of residents;
- failure to follow established care protocols;
- unsafe living conditions that increase the risk of falls or infections; and
- ignoring repeated warning signs such as bedsores, dehydration, or unexplained injuries.
Administrative and Management Failures
Facility administrators and management companies may also share responsibility when policies or decisions contribute to resident harm. These entities often control staffing budgets, training programs, and oversight procedures, all of which directly affect resident safety.
Responsibility may arise when management:
- fails to train or supervise staff properly;
- ignores complaints from residents or family members;
- allows unqualified employees to provide care; or
- prioritizes cost savings over resident well-being.
Corporate Owners and Parent Companies
In some cases, corporate owners or parent companies exert significant control over how a nursing home operates. When these entities influence staffing levels, resource allocation, or operational policies that lead to unsafe conditions, they may be held accountable for resulting injuries.
Identifying All Responsible Parties
Determining liability requires a detailed review of facility records, staffing schedules, training materials, internal policies, and prior complaints or regulatory citations. Patterns of neglect or repeated incidents can reveal that an injury was not isolated but part of a larger problem within the facility.
Our nursing home neglect attorneys handle this investigation on behalf of families, identifying all parties who may share responsibility and ensuring that accountability does not stop with the most visible individual involved.
What Compensation May Be Available
Damages in nursing home abuse cases can include medical treatment, rehabilitation, pain and suffering, and the emotional toll placed on residents and their families. In wrongful death cases, families may pursue damages related to loss of companionship and support.
In cases involving egregious misconduct, courts may award punitive damages to punish wrongdoing and deter future abuse. Our firm focuses on recovering maximum compensation that reflects the full impact of the harm.
What to Do if You Suspect Nursing Home Abuse
If you suspect neglect or elder abuse:
- Document injuries, behavior changes, and staff explanations
- Request medical evaluation immediately
- Preserve incident reports and facility records
- Report concerns to appropriate authorities if necessary
- Speak with a nursing home abuse attorney to protect legal rights
Early legal guidance helps preserve evidence and protects vulnerable victims.
Legal Rights and Reporting Options for Nursing Home Abuse in California
When nursing home abuse or neglect is suspected, families often feel unsure about what actions are available beyond addressing immediate safety concerns. California law provides multiple avenues to protect residents, report misconduct, and pursue accountability when injuries occur.
Residents of nursing homes in San Mateo and their families may pursue legal claims for injuries caused by negligence, recklessness, or willful misconduct. In more severe cases, including deaths linked to abuse or neglect, families may also pursue wrongful death claims.
Reporting Nursing Home Abuse to State Agencies

Families can report suspected nursing home abuse or neglect to several California agencies responsible for oversight and investigation. The California Department of Public Health regulates nursing homes and investigates licensing violations, while the California Long-Term Care Ombudsman assists residents and families with reporting concerns and resolving complaints.
If abuse presents an immediate threat to a resident’s life or safety, families should call 911. In other situations, reports may also be made to Adult Protective Services or local law enforcement. Reporting abuse can trigger inspections, preserve records, and help protect other residents from harm.
Legal Claims Available to Injured Nursing Home Residents
Nursing home residents injured due to negligence may pursue personal injury claims against the facility or its insurance company. In cases involving extreme misconduct, California’s Elder Abuse and Dependent Adult Civil Protection Act allows for additional remedies when recklessness, oppression, fraud, or malice is proven.
These cases may allow recovery of attorney’s fees and punitive damages, especially when facilities attempt to hide records or destroy evidence. California law has strengthened resident protections, making it more difficult for facilities to avoid accountability through poor documentation or delayed reporting.
San Mateo Nursing Home Injury Frequently Asked Questions
How do I know if a nursing home injury was caused by neglect?
Preventable injuries such as bed sores, falls, dehydration, or untreated infections often indicate neglect. A legal review can help determine whether proper care standards were followed.
Can I pursue a claim if my loved one cannot communicate?
Yes. Many elder abuse cases rely on medical records, incident reports, and witness accounts rather than the resident’s testimony.
What if the facility denies responsibility?
Facilities and insurance companies frequently deny fault. Our attorneys investigate records and patterns of neglect to establish accountability.
Can nursing home abuse cases include punitive damages?
Yes. California law allows punitive damages in nursing home abuse cases when there is clear evidence of malice, fraud, or reckless disregard for a resident’s safety. These damages are intended to punish wrongdoing and deter similar conduct.
What compensation is available in nursing home abuse cases?
Compensation may include medical bills, costs of future care, pain and suffering, and emotional trauma. In wrongful death cases, families may also recover funeral expenses and damages for loss of companionship.
How long do I have to file a nursing home abuse claim in California?
In most cases, nursing home abuse claims must be filed within two years from the date of injury. Because evidence can disappear quickly, early legal guidance is critical to protect your rights.
Contact Our Nursing Home Injury Lawyers in San Mateo

If your loved one was harmed in a nursing home or assisted living facility, you do not have to face this alone. Galine, Frye, Fitting, & Frangos is committed to seeking justice for abuse victims and their families throughout San Mateo County and the surrounding areas.
Our nursing home abuse attorneys offer free consultations and compassionate guidance. Contact us today to discuss your concerns and learn how we can help.
Galine, Frye, Fitting & Frangos, LLP
Address: 411 Borel Ave. #405,San Mateo, CA 94402
Phone: (650) 419-0473
Fax: (650) 345-9875